Privacy Policy

Privacy Policy

Last updated: November 2025

Introduction

Mind Energie, operated by Carolyn Dobie, provides hypnotherapy and wellbeing services both online and in person.
This Privacy Policy explains how we collect, use, and protect your personal information in line with the UK General Data Protection Regulation (GDPR) and Data Protection Act 2018.

By using our website www.mindenergie.com or submitting personal details, you agree to the terms of this policy.

Information We Collect

We may collect the following information:

• Personal details: name, email address, phone number, or any information you provide via contact or booking forms.

• Session information: intake forms, background information, or notes relevant to your therapy sessions.

• Technical data: website usage information (cookies, IP address, browser type, analytics data).

How We Use Your Information

Your information is used to:

• Arrange and deliver hypnotherapy or coaching sessions.

• Respond to enquiries and provide support.

• Maintain records for professional and legal compliance.

• Improve website performance and user experience.

• Send occasional updates or follow-ups (only with your consent).

Data Storage and Security

• All records are stored securely in password-protected or encrypted systems.

• Client session notes are kept for up to 7 years, in line with professional and legal obligations.

• We take reasonable steps to protect all data from unauthorised access, loss, or misuse.

Sharing of Information

We will never sell or share your information with third parties for marketing.
Information may only be shared:

• With your consent.

• If required by law (e.g. safeguarding concerns or court order).

• With trusted service providers (such as website or email hosting) who comply with data-protection standards.

Your Rights

Under UK GDPR, you have the right to:

• Access the information we hold about you.

• Request correction or deletion of your data.

• Withdraw consent at any time (where applicable).

To exercise any of these rights, please email enquiriesmindenergie@gmail.com.

Cookies and Analytics

Our website uses cookies to enhance your experience and collect anonymous usage data through tools such as Google Analytics.
You can adjust your browser settings to disable cookies if you prefer.

Contact

If you have questions or concerns about this Privacy Policy or your data, please contact:
📧 enquiriesmindenergie@gmail.com